We recommend that you use this call for document status checks

This call is for regular checks for the status of the FLOW of DOCUMENTS sent to the one or users at the same instance. Checks are made with the thread ID of the documents. The thread ID is unique and is generated at the time a document/groups are sent to the user/s for signing.

1 – Pending – awaiting signature from the user

2 – Signed – the user signed the document

3 – Rejected – the user rejected signing the document

4 – Expired – the time expired and the document is no longer available for signing

5 – Failed – a communication error occurred and signature is impossible. Resend the file for signature

6 - Withdrawn - the sender withdrew the documents and it is no longer available for signature

7 - Undeliverable - status 99 goes to a final status 7 if the user stays unregistered within the document expiration time

99 – On hold – The document is not yet available for signature. The most common cases are: If the document has been sent to several users, the previous signature is still undergoing; The user has not yet downloaded Evrotrust app and has not yet completed the registration proceess.

Shows the status of all documents and groups in one thread.

"groupIsProcessing": If groupIsProcessing is 1 or groupStatus is Pending or On hold, the groupStatus can be changed. Otherwise the groupStatus is final.
"groupStatus": 1 - Pending, 2 - Signed, 3 - Rejected, 4 - Expired, 5 - Failed, 6 - Withdrawn, 7 - Undeliverable, 8 - Failed face recognition, 99 - On hold.
The logic for isProcessing and status is the same as for groupIsProcessing and groupStatus.
"statusLpis": Optional. It is only for documents type lpis.
"rejectReason": Optional. May present if the status is Rejected.
"automatedSignError": Optional. May present if the document has to be signed automatically and the status is Failed.
"registerCheck": Optional. It will present if the document is for one-time sign and the status is Signed.

The following parameters will be returned only if group of documents has been sent:
"groupTransactionID"
"groupIsProcessing"
"groupStatus"
"statusLpis"